About Our Company
PT Fortuna Multi Finance is a financing company licensed and supervised by Otoritas Jasa Keuangan (OJK) under Letter No. 567/KMK.017/1994 dated November 22, 1994. PT Fortuna Multi Finance provides accessible financing solutions for end consumers, with a primary focus on consumer lending.
Our Vision
To become a reliable financing company.
Our Mission
• Providing dependable multi-purpose financing solutions.
• Providing profits for our stakeholders.
BOD & BOC Member Composition
Hendro Pemilu
President Director
Susi Firmanto
Director
Firmanto
President Commissioner
Petrus Tan Sentoso
Independent Commissioner
Smart Solution for Easier Transaction
Get your desired products without having to wait.
Enjoy low installments starting from 0% with terms up to 40 days.
Track all your spendings through the app.
Our Product
Transactions
Made Easier!
Coming soon! Top up your mobile credit, purchase data packages, and recharge electricity tokens, all with more flexible financing options. Transact now, pay later, and enjoy a faster, more convenient experience with added benefits.
Publication
Sustainability Report
Financial Report
Frequently Asked Questions
Contact Yup Finance customer service via phone
if you can't find the answer you're looking for
Yup Finance is a financial technology (fintech) platform that connects and assists users in accessing digital credit services provided by licensed financial institutions regulated by OJK.
You can register for Yup Finance through the Yup Partner app available on Google Play Store or App Store. Please prepare your personal data and ID (e-KTP) before registering.
Registration steps:
- Open the Yup app homepage and click “Apply Now” on the orange Yup Finance feature card.
- Read and agree to the Terms & Conditions and Privacy Policy.
- Complete the required information.
- Perform face verification and sign the contract.
- Create a PIN to activate your account.
- Your account is ready to use.
To register for Yup Finance, users must:
- Be an Indonesian citizen
- Reside in Indonesia
- Be between 18–55 years old
- Upload a valid electronic ID card (e-KTP)
- Provide any additional required information
- Android: version 7.0 or above
- iOS: version 12.0 or above
Steps to manage your PIN:
- Open the Yup Finance
- Go to My Profile
- Select Settings
- Choose Payment Security
- Click Manage PIN
- Follow the instructions
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Interest
- Installments (3–9 months): 2% – 6% per month
- Non-installments (up to 40 days): 0% interest
-
Late Fees
- 0.2% – 0.3% per day of the outstanding amount
- Applied after the due date
- Transactions can be made from Yup Finance page and only for biller transaction
- Choose your financing method (installment or non-installment)
- Enter your PIN for authorization
- Your limit will be deducted, and the transaction is completed
If your transaction appears twice, please contact Yup Finance Customer Service via:
Hotline: 0888 08009 809
Email: cs@yupfinance.id
Prepare the required details to assist the investigation process.
-
Insufficient Limit
Your transaction exceeds your available limit. Please check your limit before making a transaction.
Method 1:
- Go to Billing Menu
- Select Details
- Click Pay Now
- Choose your bank
- Copy the Virtual Account number and amount
- Complete the transfer
Due to banking regulations, the minimum interbank transfer is IDR 10,000.
If your bill is below that amount, please still transfer IDR 10,000. The excess will be applied to your next bill.
Please contact Yup Finance Customer Service via:
Hotline: 0888 08009 809
Email: cs@yupfinance.id
Prepare the required details to assist the investigation process.